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Utility billing for apartment owners, small and large

Utility bills, handled.

We pay your utility bills, check every charge, bill residents their share, and report on all of it.

  • No late fees, in writing
  • Transparent pricing
  • Month-to-month
This month's utility bills
  1. Received
  2. Read
  3. Checked
  4. Paid
Metro Electric
The Lumen · 48 units
$2,841.33
due Dec 04
Account
••• 4471
Service dates
Oct 02 – Nov 01
Utility
Electric
  • Municipal Waste$486.00
  • Metro ElectricVacant unit$68.12
  • City Water Utilities$2,188.47
Guaranteed

What you can hold us to.

On late fees, on pricing and on billbacks. Each one is in the agreement you sign.

No late fees on our watch.

We pay your utility bills ahead of their due dates. If a late fee is ever our fault, we pay it.

View how it works

Published pricing. No lock-in.

You see the price per utility account before you talk to us. It's month-to-month, with no multi-year contract.

See pricing

Billbacks you can defend.

Every charge traces back to the utility bill and the formula.

See how a share is calculated
Who it's for

Small or large. Affordable or conventional.

20 units to 5,000

Built for small and large portfolios.

The same service and the same guarantees, whether you own one building or fifty.

Small portfolios
  • No utility staff needed

    We are your AP clerk, auditor and billing department.

  • Every dollar counts

    A caught billing error or an avoided late fee is money you keep.

Large portfolios
  • One process everywhere

    Same rules and statements at every property.

  • Portfolio-wide reporting

    Ask across everything, or drill into one building.

Affordable housing

LIHTC, HUD and other regulated programs
  • Utility allowances tracked, so rent plus utilities stays within limits
  • Billing records kept ready for compliance reviews and audits
  • Clear statements that income-restricted households can check

Conventional

Market-rate apartments
  • RUBS, submeter or direct billing, matched to each property
  • Branded statements that fit the property's standards
  • Reporting on NOI, recovery rate and cost per unit

Own a mix of both? Many owners do. One process, one report and one partner across the whole portfolio.

Reporting

Questions answered on the spot.

No report requests, no spreadsheets. Type what you want to know in plain English.

Ask about your utilities
12-month utility spend
$133,744
Recovered through billbacks
$102,651
Recovery rate
93.6%
Late fees paid
$0
All properties · monthly cost

Anomaly · Oak Ridge Flats water, September. Usage ran 38% above its seasonal trend. A likely irrigation leak was flagged on day 2 of the cycle, and we called the owner the same day.

Hands-on

The utility headaches, handled directly.

  • Resident disconnections

    When a resident stops paying and the unit loses service, we get it restored, returned to your ATO system and billed back to the resident.

  • New utility accounts

    Bought a building or turned a unit? We handle account setup, transfers and deposits.

  • Vacant cost recovery

    We scan every owner-paid charge. Anything that belongs to a resident gets billed back.

About us

Built by real estate professionals.

We own and manage rental properties, and the utility billing companies we hired let us down. The software was clunky, mistakes were common, and simple questions took days to answer. So we built the service we wanted for our own buildings, and now we run it for other owners and property managers too.

We started as a software engineer and a bookkeeper who knew the quirks of utility billing firsthand: odd utility providers, estimated reads, surprise rate changes, and bills that never show up.

What that means for you
  • You talk to us directly

    Calls and emails are answered by the same team every time.

  • We handle your accounts ourselves

    The people you meet on your first call are the ones paying your bills.

  • We use it ourselves

    Our own buildings run on CopperMeter, so we find the problems before you do.

FAQ

Common questions.

  • Any late fee or reconnection fee that is our fault while we manage an account. We pay it in full, and the terms are a clause in the contract. It doesn't cover fees outside our control, such as when a payment we requested isn't funded on time.

Have questions? Ask us.

You'll talk directly to the team that would handle your accounts.